Returns & Exchanges
At Cubelelo®, we strive to ensure you are completely satisfied with your fashion purchases, offering a seamless 15-day return and exchange window for all unworn items. We believe in high-quality apparel and provide a straightforward process to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure your items are in their original condition with all tags attached to qualify for a full refund or replacement.
- 3.Package & Ship
Securely pack your items in the original packaging and use the prepaid shipping label provided via email to drop off the package at any authorized courier point.
- 4.Receive Refund
Once our warehouse receives and verifies your return, we will process your refund to the original payment method within 5-7 business days.
